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Running a services-based business isn’t for the feint of heart and as you’re juggling client projects, sometimes it’s easy to let client communications slide. In this episode we’re talking client comms: how-to do it better, how to watch for red flags and more. Here’s the scoop from episode #14: We talk about why client communication […]

You’ve signed the contract and you’re so excited. (But then, buyer’s remorse sets in.) The same exact thing may happen to your clients no matter how awesome you are. In this episode we’re talking about start things off right with an onboarding experience that stands out. Here’s the scoop from episode #13: You sent the […]