Can you believe it? 2016 is half way through, so how do you use this as a point to reset, and take your Summer to recharge? We’re talking about how to do a mid-year check up on our business goals and plans, and how to do your own checkup so September doesn’t roll around and […]
You bounce out of bed in the morning, you start your day ready for the BEST DAY EVER!!! And then you check your email and there’s the kind of email with a client that strikes fear into your heart. In this episode of the Inside Scoop show we’re talking about icky and sticky situations and […]
Running a services-based business isn’t for the feint of heart and as you’re juggling client projects, sometimes it’s easy to let client communications slide. In this episode we’re talking client comms: how-to do it better, how to watch for red flags and more. Here’s the scoop from episode #14: We talk about why client communication […]
You’ve signed the contract and you’re so excited. (But then, buyer’s remorse sets in.) The same exact thing may happen to your clients no matter how awesome you are. In this episode we’re talking about start things off right with an onboarding experience that stands out. Here’s the scoop from episode #13: You sent the […]
Expectations. Boundaries. Both are a constant work in progress as a service-based business owner. In this episode, we’re going to break down what we’ve learned about the good and bad of setting expectations and boundaries. Here’s the scoop from episode #12: The service is part of the service-based business, keep that in mind when setting […]