Think about the last amazing client experience you had. We are sure that it stands out because it’s not the norm. What if you could provide that type of wow factor to your clients all the time so they feel that warm, happy glow when they work with you? It is possible. In […]
So, you want to surprise and delight your clients, but how do you wow them when you’re on a budget? The good news is the “wow” factor can be free or low cost. In this episode, we’re sharing our five favourite ways to wow when you’re on a budget. Here’s the scoop from Episode #71: […]
It’s the season of love and we’re celebrating by talking about how to show your business some love. After all, when you’re offering services, it’s easy for your business to become last on the list. In this episode, we’re sharing practical ideas for showing your business a bit more love in the next month. Here’s […]
You bounce out of bed in the morning, you start your day ready for the BEST DAY EVER!!! And then you check your email and there’s the kind of email with a client that strikes fear into your heart. In this episode of the Inside Scoop show we’re talking about icky and sticky situations and […]
Running a services-based business isn’t for the feint of heart and as you’re juggling client projects, sometimes it’s easy to let client communications slide. In this episode we’re talking client comms: how-to do it better, how to watch for red flags and more. Here’s the scoop from episode #14: We talk about why client communication […]